Start by submitting a case using the simple form on your dashboard. Provide details about the issue you’re facing, including proof and relevant documents.
Our recovery experts and forensic analysts will evaluate your Case and determine the recovery approach. Once evaluated, a recovery fee will be set and displayed in your dashboard.
Pay the specified amount using any supported cryptocurrency (BTC, USDT, or ETH). You’ll be notified via email and dashboard when payment is required.
Once payment is confirmed, our team will begin recovery efforts. You can track your case progress from your dashboard in real-time.
When the recovery is successful, you’ll receive the recovered assets or resolution update. If recovery fails, you will also be notified accordingly.